Colourful ConnectionsBack to home

Legal

Image Takedown Request

Last updated: June 2026

We respect the rights of all individuals who have participated in Colourful Connections workshops and programmes. If your image, artwork, voice recording, or any other content has been published on our website, social media channels, or marketing materials and you would like it removed, you may submit a formal takedown request using the process described on this page.

We handle all requests with care and sensitivity, recognising the deeply personal nature of the content shared in our creative-arts environment.

Legal Basis for Takedown

Your right to request removal of your image or personal content is grounded in the following:

  • Kenya Data Protection Act 2019, Section 35 — the right to erasure of personal data, including photographs that identify you as a data subject;
  • Kenya Copyright Act No. 12 of 2001 — you retain copyright in original artwork you create. If your artwork was published without, or beyond the scope of, your consent, you may request removal;
  • Constitution of Kenya 2010, Article 31 — the right to privacy, including the right not to have your image or likeness used without your consent;
  • GDPR Article 17 (for EEA residents) — the right to erasure (“right to be forgotten”);
  • CCPA / CPRA (for California residents) — the right to deletion of personal information.

What You Can Request to Remove

  • Photographs of you taken during in-person workshops or events;
  • Artwork or paintings you created, published on our website, testimonials page, or social media;
  • Written testimonials or quotes attributed to you (by name or identifiable description);
  • Video or audio recordings in which you appear or can be heard;
  • Any other content that personally identifies you.

How to Submit a Request

Send your takedown request by email to:

Takedown Request Email

nyawira.kuria@colourfulconnection.com

Subject line: Image Takedown Request

Information to Include in Your Request

To allow us to process your request promptly, please include the following in your email:

  1. Your full name (as it appears in the content, or the name you used when participating in the programme);
  2. Your contact email address so we can confirm receipt and follow up;
  3. Description of the content — describe what the image or content shows, or provide a link to where it appears on our website or social media;
  4. The programme or workshop you attended (approximate date and whether it was in-person or online);
  5. Reason for the request (optional, but helpful) — you are not required to justify your request, but context helps us respond appropriately;
  6. A statement confirming that you are the person depicted or the creator of the artwork in question, or that you are authorised to act on their behalf.

Response Timeline

StepTimeframe
Acknowledgement of receiptWithin 2 business days
Verification of identity and request detailsWithin 5 business days
Removal of content from websiteWithin 14 business days of verification
Confirmation of removal sent to youWithin 2 business days of removal

We aim to process all requests within 14 business days of receiving sufficient information. Complex requests (e.g., content appearing across multiple platforms) may take up to 30 business days.

Scope and Limitations

Once we remove content from our website and social media channels, we cannot guarantee that:

  • cached or archived versions of the content will be immediately removed from search engines or third-party archives (we will submit removal requests to Google and applicable platforms but do not control their timelines);
  • content that has already been downloaded, shared, or reposted by third parties will be removed from their platforms (we encourage you to contact those parties directly).

Third-Party and Copyright Claims

If you believe content on our Site infringes a third-party copyright (e.g., a photograph taken by a professional photographer whose work we have used without licence), please include in your email:

  • identification of the copyrighted work claimed to be infringed;
  • identification of the material that is claimed to be infringing and its location on our Site;
  • your name, address, telephone number, and email address;
  • a statement that you have a good faith belief that the use of the content is not authorised by the copyright owner or the law;
  • a statement that the information in your notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the copyright owner.

This process is consistent with our obligations under the Kenya Copyright Act 2001.

Counter-Notice Process

If content is removed as a result of a takedown request and you believe the removal was made in error (for example, where you are the content creator and consented to its use), you may submit a counter-notice by email to nyawira.kuria@colourfulconnection.com including:

  • identification of the content that was removed;
  • a statement explaining why you believe the removal was incorrect;
  • your name and contact details; and
  • a statement that you consent to the jurisdiction of the courts of Nairobi, Kenya, in respect of any dispute arising from the counter-notice.

We will review counter-notices and respond within 10 business days.

Misuse of the Takedown Process

We take all requests seriously. However, submitting a false or fraudulent takedown request — for example, to suppress lawful content shared with proper consent — may constitute an abuse of process and could give rise to liability under applicable law. We reserve the right to refuse or disregard requests that are clearly made in bad faith.

Contact

For all image and content removal requests: